WE ARE TRUSTMARK APPROVED
You can trust Elec-Sys!
Elec-Sys are proud recipients of the UK Government’s TrustMark accreditation – one of the highest standards in the industry, and an assurance that your home or business is in safe hands. Trustmark is the only Government Endorsed Quality Scheme for work carried out in or around your home and/or business.
Elec-Sys, like all businesses under the Government’s TrustMark scheme, have signed a Customer Charter and a Code of Conduct.
The Customer Charter sets out the rights and responsibilities of any customer receiving advice, installations, products, services or other work carried out by any business which carries the Government-endorsed TrustMark quality mark.
Download the Trustmark Customer Charter here.
Download the TrustMark Code of Conduct here.
THE TRUSTMARK BENEFITS
What are the benefits of using a Trustmark registered business like Elec-Sys?
We work with our TrustMark Registered Businesses to ensure they commit to and maintain the required standards of technical competence, trading practices and customer service. These practices help to provide assurance and confidence for homeowners when they engage a TrustMark Registered Business and for trades, it helps to demonstrate their quality and professionalism. As a TrustMark Scheme Provider, we license and work with their TrustMark Registered Businesses to ensure they commit to and maintain the required standards of technical competence, trading practices and customer service. TrustMark understands that dealing with disputes can be stressful and their priority is to help consumers achieve fair, timely and cost-effective solutions. Their role is not to investigate specific consumer complaint. We work closely with TrustMark and our Registered Businesses, to ensure that the correct processes and procedures within the TrustMark scheme have been followed.
Feedback & Complaints
TrustMark requires that all Registered Businesses provide a free initial complaints process for any queries, requests concerns or complaints
You can raise any concern you have with Elec-Sys By contacting us at :
info@elec-sys.co.uk
or Elec-Sys, Unit 6, Wharfedale Business Park, Bradford, West Yorkshire, BD4 9RW
If you require the complaint to be escalated further we are required to signpost you the TrustMark complaints process. This can be found by clicking the button below.
TESTIMONIALS
We consult with Elec-Sys on a regular basis for help with complex installations and electrical advice. They're a really friendly and knowledgable team who never fail to lend their expertise to our projects. We would recommend them in a heartbeat!
Elec-Sys did a fantastic job installing our latest Mario Romano wall. In fact, we will be using them for all installations going forwards. We can't recommend them enough.
A pleasure to deal with and would highly recommend.
Quick and friendly response, Elec-Sys are an excellent, first class electrical contractor and we will definitely be using them in the future!
Elec-Sys handled the intall of the Leeds Jurassic Trail brilliantly. They arrived on time and finished the job well ahead of the agreed schedule - with minimal fuss to our customers. The guy’s were super friendly and clearly explained how they planned on undertaking the job. They installed over £15k of state of the art anamatronics - and pulled it off expertly!